Privacy Policy

Notice at Collection — Project Inquiries

When you submit our Contact Us form, we collect the name, email address, and project details you enter, and any optional phone number, project location, project type, and product interest you provide. We also receive the page from which the inquiry was sent. We use this information to reply to your inquiry, assess what you are requesting, and coordinate a possible consultation or project.

Collection purpose: Responding to the request you chose to submit, related project communications, and legitimate business recordkeeping. A phone number is optional. Sending an inquiry by itself does not subscribe you to promotional text messages.

Retention criteria: The status of your inquiry or project, the need for reasonable follow-up, legal and business recordkeeping obligations, disputes, and security. See Retention & Security for more detail. Specific retention schedules should be confirmed against our operational practices.

Sale / cross-context advertising: The website inquiry form is designed to route inquiries to our business email, not to sell inquiry submissions or send them to advertising networks for cross-context behavioral advertising. For privacy-related choices and questions, see Privacy Choices.

Submitting the form is voluntary, but without your name, email address, and project details we may not be able to respond meaningfully.

Information We Collect

• Contact identifiers: Name, email address, and any phone number you choose to provide.
• Project information: City, state or ZIP / project location, project category, products of interest, the contents of your message, and the page you used to contact us.
• Website technical information: Information such as IP address, browser or device type, request date/time, and basic server or security logs that our website infrastructure may process when you visit or submit a request.
• Third-party content requests: Certain visual assets may load from external image hosting providers. Those providers can receive standard web request details, such as IP address and browser information, when the content loads.

We generally receive inquiry details directly from you and technical request information through the web-hosting infrastructure. Please do not include financial account information, government ID numbers, or other highly sensitive details in the project message box.

How We Use Information

We use inquiry and related information to respond to requests, understand product and project needs, discuss possible consultations, coordinate relevant services, maintain legitimate business records, troubleshoot and protect the website, and meet legal obligations.

We do not treat your project inquiry as permission to send unrelated promotional text messages. If marketing communications are introduced in the future, the business must implement the appropriate disclosures, choices, and consent processes before using contact information for those purposes.

Service Providers & Disclosures

Our website is hosted using Hostinger infrastructure, and project inquiries submitted through the form are transmitted through our hosted business email service. Website or email providers may process information as necessary to deliver, secure, and support these services.

We may disclose relevant project details to service providers or professionals assisting with a specific consultation or project, subject to appropriate arrangements. Information may also be disclosed when legally required, to protect our rights, or in connection with a legitimate business restructuring or transaction.

Links to external services, such as social media platforms or maps, are governed by the linked service's privacy practices when you visit them. Some website photographs may also be requested from third-party image hosts; those requests are separate from our contact-form submissions.

Cookies, Third-Party Content & Tracking

Our current website files do not include dedicated third-party behavioral advertising pixels or analytics scripts. Routine hosting functionality, browser caching, and server security infrastructure may still process basic technical information. Third-party images may cause your browser to connect to their hosting services.

Browser Do Not Track (DNT): The site does not use a dedicated DNT-based mechanism to change how the contact form processes inquiries. Your browser's DNT preference does not prevent the ordinary technical requests needed to load this website.

Opt-out preference signals: If future website or business practices involve a sale or sharing of personal information subject to an obligation to recognize Global Privacy Control or comparable legally recognized signals, the business must implement the required controls before engaging in those activities. See Privacy Choices for how to contact us.

We review this section when adding analytics, marketing tools, embedded social content, or other tracking technologies.

Retention & Security

We determine how long to retain inquiry information based on whether an inquiry remains active, whether a consultation or customer project proceeds, reasonable follow-up needs, legal or accounting obligations, dispute resolution, and applicable deletion requests. Hosting and email providers may retain technical logs and email records according to their service settings and policies.

We use reasonable administrative and technical measures intended to protect business inquiry information, including server-side processing of email credentials. However, no online transmission or storage method is completely secure. Please contact us if you want to ask about the information we hold or request deletion where applicable.

California Privacy Rights

For California residents, the CCPA may provide the following rights where FANTACY and the relevant processing fall within that law, subject to applicable exceptions and verification:

• Know / access: Ask for information about certain personal information we collect, use, disclose, sell, or share, where applicable.
• Delete: Ask us to delete eligible personal information, subject to legal exceptions.
• Correct: Ask us to correct inaccurate personal information.
• Opt out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising if such activity occurs and the law applies.
• Limit certain sensitive-information uses: Where processing is covered by the relevant legal provisions.
• Non-retaliation: Exercise applicable privacy rights without unlawful discrimination or retaliation.

Even where a particular statutory right does not apply, you can contact us to ask about or request a change to information you submitted through our website.

Privacy Choices — Do Not Sell or Share

Our project inquiry form is designed for direct communication with FANTACY and does not transmit its submitted fields to advertising networks for cross-context behavioral advertising. We have not implemented a behavioral-advertising consent platform in the website code.

If you have a question about the sale or sharing of personal information, or want to submit an applicable California opt-out request, contact us below. If FANTACY engages in a sale or sharing activity covered by the CCPA, the business must additionally provide the legally required opt-out method(s) and honor applicable opt-out preference signals; an email link by itself is not a substitute for those requirements.

Request Access, Correction, or Deletion

Email hello@fantacylife.com with the subject Privacy Request and a description of the information or request involved. You may ask us to review, correct, or delete information you supplied through this website, subject to applicable law and legitimate retention needs.

We may ask for information needed to match your request to our records and, where required, verify your identity. Please do not send a copy of your government ID unless we specifically request a lawful and secure verification method. Authorized agents may submit requests when permitted by law.

Children & External Websites

This website is intended for adults seeking products or services for residential or commercial projects and is not directed to children. We do not intentionally solicit information from children through our project form.

External platforms and linked sites have their own privacy practices. Review their policies before providing information to them.

Changes to This Policy

We may revise this policy when website features, service providers, data practices, or legal requirements change. The date at the top identifies the latest revision. If a change requires a separate notice or renewed consent under applicable law, we will address those requirements before applying the affected practice.